Shopify store access help guide

How to give access to your Shopify website?

Reading Time: 3 min

SetuBridge Support asks for temporary access to the admin panel on your Shopify website. In this blog post.

1. The reason we might need access

Here are the primary reasons:

  • Help you configure the App properly
  • Fix compatibility issues
  • Work customized to your specifications

2. Collaborator request

We send a collaborator request to gain access to your website’s admin panel. Apps, Theme Settings, and Pages are the only areas that can be accessed using this access type.

In the event that we request access, you can review the request and approve or reject it. Once you accept it, the collaborators appear in the Collaborators section on the Users and Permissions page in your Shopify admin.

On your website’s backend, you can find and review collaborator requests on the Home page.

Shopify store access backed guide by setubridge

Allowing us access is as simple as clicking the Accept request button. 

Shopify store access backed guide by setubridge
Shopify store access backed guide by setubridge

3. Remove SetuBridge Collaborator 

When your users no longer need access to the backend, you should delete their accounts.

  1. Go to Settings → Account → User & Permission
Shopify store access backed guide by setubridge
  1. Choose SetuBridge Support in the Collaborator accounts section 
Shopify store access backed guide by setubridge

  1. Scroll down and click Delete collaborator account at the bottom.
Shopify store access backed guide by setubridge

  1. In the dialogue window, paste the password in the field and confirm the deletion of the collaborator account. 
Shopify store access backed guide by setubridge

4. Is it safe to give SetuBridge access to my store?

To work with our App, we request access to the website’s backend. We have highly skilled Shopify developers that will come to configure and solve the issues and make things right! We won’t touch any other elements of your website.  

We will be happy to assist you if you have any questions left.  Whenever you need help, you can reach out to the  Customer Support team

Find out more about our top-class Shopify development services and the top solutions we offer.

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